Listed below are some of the most frequently asked questions that we receive with our answer for them.

   1.    I am on Medicare but Medicare does not allow enough supplies per month for my needs. Can I get some free supplies?

    Answer: NO, we need to reserve the few FREE SUPPLIES that we have for those who have no insurance, sorry.

   2.   I am on Medicare and need to buy extra supplies beyond what Medicare allows. Can I buy through your discount buying program?

            Answer: Call us for an authorization code. We will try to help.

    3.  I have no insurance and want to buy what I like to use at a good discount. What price will I pay?

              Answer:  Our web site www.ostogroup.com has TYPICAL PRICES listed on the   Buying Program page which lists a few commonly purchased items. These prices are typical of what you will pay. To get a quote on the items that you normally buy I can give you an authorization number and then you can call our supplier and they will quote you the actual price and take your order if you want. 

     4. Are there less costly items that will do the job?

Answer:  If you look at the prices in TYPICAL PRICES it is obvious that products from Genairex are significantly less expensive than from the other major brands. I suggest that you request samples from Genairex and see if you are satisfied with their product. Call Genairex at their toll free number 1-877-726-4400.

      5. Will I need to call Osto Group and get a new authorization number for each purchase?

Answer: No, this authorization number can be used by you for as long as you need to buy ostomy supplies from out designated supplier.
 
      6. If I partake of the buying program, will I have to change the type of Ostomy items I presently am using?

Answer: No. The supplier you will be dealing with carries all the major ostomy brands.

This page was last updated 12/14/2007